Best Practices: Building Your Business With Customer-Focused Solutions (книга)
Best Practices: Building Your Business With Customer-Focused Solutions | |
Автор: | Robert Hiebeler Thomas Kelly Charles Ketteman Thomas B. Kelly Arthur Andersen & Co |
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Оригинал издан: | ???? |
«Best Practices: Building Your Business With Customer-Focused Solutions» — книга ???? года.
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От издателя
« What makes the world's top companies so adept at providing stellar customer service? How do they meet the needs of every customer and still turn healthy profits? And, most important, how can you adapt their practices to fit your business? …»