Best of Class: Building a Customer Service Organization (книга)
Best of Class: Building a Customer Service Organization | |
Автор: | Ken Shelton |
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Оригинал издан: | ???? |
«Best of Class: Building a Customer Service Organization» — книга ???? года.
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От издателя
«The creation of a massive global marketplace has brought with it an urgent demand for superior quality and competitive customer service. Talented executives who have not only met this demand, but exceeded and thrived upon it, share their…»