Complete Idiot's Guide to Great Customer Service (книга)
Complete Idiot's Guide to Great Customer Service | |
Автор: | Ron Karr |
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Оригинал издан: | 2003 |
«Complete Idiot's Guide to Great Customer Service» — книга 2003 года.
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От издателя
«Book DescriptionGreat customer service can be a powerful competitive weapon for any business. And this Idiots Guide shows any business person how to develop dynamite customer service programs that really work. Chapters include how to train service…»