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Customer Attitudes, Behavior, and the Impact of Communication Efforts (книга)

Customer Attitudes, Behavior, and the Impact of Communication Efforts
Автор: Dr. Elaine Tatham
Chris Tatham
Dr. Jane Mobley
Оригинал издан: ????

«Customer Attitudes, Behavior, and the Impact of Communication Efforts»книга ???? года.

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«The research for this project took place over 20 months from 2000 to 2001 and involved 45 different focus groups, plus surveys from over 5000 customers. This guidebook provides insights into the factors that influence residential customers…»

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