Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day (книга)
| Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day | |
| Автор: | Michael D. Basch |
|---|---|
| Оригинал издан: | ???? |
«Customer Culture: How FedEx and Other Great Companies Put the Customer First Every Day» — книга ???? года.
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« Many people have written about creating customer-centered organizations. Michael Basch actually did it--better than anyone else. He was the co-founder of Federal Express, and the VP of Sales, Marketing and Customer Service. He built the systems,…»
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