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Customer Service: Empowerment and Entrapment (книга)

Customer Service: Empowerment and Entrapment
Автор: '
Оригинал издан: 2003

«Customer Service: Empowerment and Entrapment»книга 2003 года.

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От издателя

«Book Description Customer service is at the center of many recent changes in work and organizations and is often celebrated as being of benefit to all. This book explores the real nature of customer service from different critical perspectives…»

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