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Customer Service for Dummies (книга)

Customer Service for Dummies
Автор: Karen Leland
Keith Bailey
Giles H. Bateman
Оригинал издан: ????

«Customer Service for Dummies»книга ???? года.

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Содержание

От издателя

«In today's highly competitive environment, good products and good marketing aren't enough. To succeed, you also need great customer service. Quality service touches our lives in two important ways: the service we give and the service we receive. …»

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