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Information Technology Enabled Customer Service (книга)

Information Technology Enabled Customer Service
Автор: Tapio Reponen
Оригинал издан: ????

«Information Technology Enabled Customer Service»книга ???? года.

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«For more than ten years there has been an obvious trend of globalization of leading companies, as they have moved from multinational to global operations. Recently there has also been increased demand for combining locally-customized services to…»

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