Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program (книга)
Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program | |
Автор: | Jon Anton Debra Perkins Debra Sue Perkins |
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Оригинал издан: | ???? |
«Listening to the Voice of the Customer: 16 Steps to a Successful Customer Satisfaction Measurement Program» — книга ???? года.
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