Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable (книга)
Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable | |
Автор: | Tom Borg |
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Оригинал издан: | 2004 |
«Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable» — книга 2004 года.
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От издателя
«Book DescriptionReal Customer Service does not happen by accident but rather through planning and doing. In this practical and action-oriented book, Tom Borg shows you how to keep you customers satisfied. As a result you company, or business will be…»