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Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable (книга)

Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable
Автор: Tom Borg
Оригинал издан: 2004

«Making Service Count: How To Deliver Outstanding Customer Service And Make Your Small Business More Profitable»книга 2004 года.

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«Book DescriptionReal Customer Service does not happen by accident but rather through planning and doing. In this practical and action-oriented book, Tom Borg shows you how to keep you customers satisfied. As a result you company, or business will be…»

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