Managing Expectations (книга)
Managing Expectations | |
Автор: | Naomi Karten |
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Оригинал издан: | ???? |
«Managing Expectations» — книга ???? года.
Содержание |
Содержание
От издателя
«People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes). The problem is that these mismatched expectations can…»