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Managing Expectations (книга)

Managing Expectations
Автор: Naomi Karten
Оригинал издан: ????

«Managing Expectations»книга ???? года.

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«People have expectations. Your clients, for example. Sometimes their expectations of you seem unreasonable. But sometimes your expectations of them seem just as unreasonable (in their eyes). The problem is that these mismatched expectations can…»

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