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May I Help You?: Great Customer Service for Small Business (книга)

May I Help You?: Great Customer Service for Small Business
Автор: Jillian Mercer
Оригинал издан: 2004

«May I Help You?: Great Customer Service for Small Business»книга 2004 года.

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«Book DescriptionNine rules for providing reliably stellar services to clients, both new and old, are detailed in this guide written for small business owners. Rules include providing high standards of service, providing customers with information,…»

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