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Oakland on Quality Management, Third Edition (книга)

Oakland on Quality Management, Third Edition
Автор: John S Oakland
Оригинал издан: 2004

«Oakland on Quality Management, Third Edition»книга 2004 года.

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«Book Description'Oakland on the New Quality Management» shows managers how to implement a Total Quality Management strategy throughout all activities and thereby achieve top quality performance overall, not just focusing on product or service…»

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