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Quality Without Tears: The Art of Hassle-Free Management (книга)

Quality Without Tears: The Art of Hassle-Free Management
Автор: Philip B. Crosby
Оригинал издан: 1995

«Quality Without Tears: The Art of Hassle-Free Management»книга 1995 года.

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«The author's objective is to show managers how to build quality into all aspects of a company's operations thereby lowering costs, increasing sales, and boosting profits and do all this without the typical bureaucratic controls and procedures that…»

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