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Sense and Respond: The Journey to Customer Purpose (книга)

Sense and Respond: The Journey to Customer Purpose
Автор: Sue Barlow
Оригинал издан: 2005

«Sense and Respond: The Journey to Customer Purpose»книга 2005 года.

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«Book Description The authors argue that lean production should be driven by the desire to achieve optimal customer service by sensing and responding to the customer. The customer is at the center of the process and the organization needs to…»

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