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Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability (книга)

Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability
Автор: Stanley A. Brown
Оригинал издан: ????

«Strategic Customer Care: An Evolutionary Approach to Increasing Customer Value and Profitability»книга ???? года.

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«How to successfully apply the principles of customer care in any company Most organizations today recognize the importance of improving customer care—the need to go beyond traditional customer service and truly manage customers as…»

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