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Successful Service Operations Management (книга)

Successful Service Operations Management
Автор: Richard D. Metters
Оригинал издан: 2005

«Successful Service Operations Management»книга 2005 года.

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«Book Description This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book — three chapters — focuses on constructing a business strategy. The next section details…»

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