Successful Service Operations Management (книга)
Successful Service Operations Management | |
Автор: | Richard D. Metters |
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Оригинал издан: | 2005 |
«Successful Service Operations Management» — книга 2005 года.
Содержание |
Содержание
От издателя
«Book Description This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book — three chapters — focuses on constructing a business strategy. The next section details…»