Tele-Stress — Relief For Call Center Stress Syndrome (книга)
Tele-Stress — Relief For Call Center Stress Syndrome | |
Автор: | Stephen Coscia |
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Оригинал издан: | ???? |
«Tele-Stress — Relief For Call Center Stress Syndrome» — книга ???? года.
Содержание |
Содержание
От издателя
«Surveys indicate that 98 percent of call-center employees receive at least one stressful call each day. Irate customers are the leading cause of tele-stress. The author explains what it is, how it affects the body, and how to overcome it with…»