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Telephone Skills for Professionals in Health Care (книга)

Telephone Skills for Professionals in Health Care
Автор: Wendy Leebov
Оригинал издан: ????

«Telephone Skills for Professionals in Health Care»книга ???? года.

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От издателя

«This practical booklet helps healthcare employees who interact with patients and other customers on the phone to develop a strong customer orientation and the behaviors that demonstrate excellent customer service toward patients, physicians,…»

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