Telephone Skills from A to Z: The Telephone «Doctor» Phone Book (книга)
Telephone Skills from A to Z: The Telephone «Doctor» Phone Book | |
Автор: | Nancy J. Friedman |
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Оригинал издан: | ???? |
«Telephone Skills from A to Z: The Telephone «Doctor» Phone Book» — книга ???? года.
Содержание |
Содержание
От издателя
«Your company's reputation is on the line--literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. Teaches everyone how to adopt a professional, friendly tone from the initial greeting to the…»