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The Problem Solving Memory Jogger: Seven Steps to Improved Processes (книга)

The Problem Solving Memory Jogger: Seven Steps to Improved Processes
Автор: Diane Ritter
Michael Brasssard
Оригинал издан: 2000

«The Problem Solving Memory Jogger: Seven Steps to Improved Processes»книга 2000 года.

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От издателя

« The Memory Jogger II contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource…»

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