The Problem Solving Memory Jogger: Seven Steps to Improved Processes (книга)
The Problem Solving Memory Jogger: Seven Steps to Improved Processes | |
Автор: | Diane Ritter Michael Brasssard |
---|---|
Оригинал издан: | 2000 |
«The Problem Solving Memory Jogger: Seven Steps to Improved Processes» — книга 2000 года.
Содержание |
Содержание
От издателя
« The Memory Jogger II contains a brief description of a 7-step problem-solving model that shows how the quality tools can be used to solve process problems. To help teams apply the model, training and quality managers asked us for a resource…»