Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers (книга)
Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers | |
Автор: | Stephanie G. Sherman V. Clayton Sherman |
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Оригинал издан: | ???? |
«Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers» — книга ???? года.
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От издателя
« A valuable tool for any health care leader dedicated to improving the quality of care and enhancing patient satisfaction. Combining theory and discussion with a practical «action plan» format, Sherman challenges the reader to think about…»