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Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers (книга)

Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers
Автор: Stephanie G. Sherman
V. Clayton Sherman
Оригинал издан: ????

«Total Customer Satisfaction: A Comprehensive Approach for Health Care Providers»книга ???? года.

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« A valuable tool for any health care leader dedicated to improving the quality of care and enhancing patient satisfaction. Combining theory and discussion with a practical «action plan» format, Sherman challenges the reader to think about…»

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