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Total Quality Management in Human Service Organizations (книга)

Total Quality Management in Human Service Organizations
Автор: Lawrence L. Martin
Оригинал издан: ????

«Total Quality Management in Human Service Organizations»книга ???? года.

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«Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and…»

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