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Winning With the Customer from Hell: A Survival Guide (книга)

Winning With the Customer from Hell: A Survival Guide
Автор: Shaun Belding
Оригинал издан: ????

«Winning With the Customer from Hell: A Survival Guide»книга ???? года.

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«Realistic, practical, and compelling anecdotal solutions are offered here for countering belligerent, abusive, and condescending customers. This book captures the essence of the skills required for helping retailers deal with problem customers and…»

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